Bookings and Payments

Any reservation must be paid in full at the time of booking. On receipt of your payment, a booking confirmation will be sent to you within 24 hours, containing the details of your stay and of payments made. If you have not received your booking confirmation within the specified time, please notify us as soon as possible. We’re sorry for any inconvenience, but payments can only be made by debit cards, and credit cards. A 2% surcharge will be applied to credit cards. We do not accept American Express or cash.

Rushall Organics only accepts bookings from persons over 18 years of age. Rushall Organics reserves the right, at all times, without statement of reasons, to refuse a booking.

When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does form a contract between us. There is a minimum 2 night stay policy at Rushall Organics. A maximum of 4 people may stay in a hut at any one time, with an option for an additional person to stay in a tent.

Prices

The prices featured on the website are not binding; Rushall Organics reserves the right to modify these prices. At the time of booking you will be informed of the prices applicable. The price stated on the confirmation invoice is binding.

Arrival Time

Our check in time is 3pm. It is very important to plan your journey so that you arrive at the farm as near to 3.00 pm a possible, so that we can arrange to meet you on arrival. If you are unavoidably detained, please let us know to avoid unnecessary waiting around. Departure is at 10:30am.

Cancellations

Cancellation by you within 7 days of your check-in date will result in 85% of the total booking fee being forfeited.  In the case of cancellations longer then 7 days prior to your stay a refund of 50% will be forfeited. Bookings are not transferable to other persons.

Group bookings

It is the right of Rushall Organics to refuse group bookings if we feel that this may be of detriment to other guests staying on the farm.

Day visitors

Rushall Organics does not permit any people to visit the site during your stay.

Pets

Dogs are permitted at Rushall Organics (maximum 2)

Guest Behaviour

The Guests have the right to occupy the Property for the holiday period only (within the meaning of Schedule 1 Paragraph 9 of the Housing Act 1988).

Guests undertake to behave in a proper, appropriate and legal manner with due respect to the Owner, the Property and other guests and their property. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party to leave the Property before the end of the holiday period. Any refund for so doing will be entirely at the discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property.

Breach of Booking Conditions

If there is a breach of any of these conditions by the Guest or any of their party, the Owner reserves the right to re-enter the Property and end the holiday and ask the Guest and their party to leave in addition to their other rights specified in these Booking Conditions.

Ending the Holiday by the Owners or the Guests does not affect that party’s other rights and remedies.

Governing Law and Jurisdiction – Any dispute will be governed by the non-exclusive law and jurisdiction of the English Courts.

Authority to Sign – the person who agrees the Booking Form certifies that:

He or she is authorized to agree the Booking Conditions on behalf of all persons included in the Booking Form, including those substituted or added at a later date;

The signatory is over eighteen years of age;

They agree to take responsibility for the party occupying the Property, and to notify the Owners if they are not a member of the holiday party.

Nothing in these conditions excludes or limits the liability of the Owners:

-For death or personal injury caused by the Owners negligence.

-For any matter which it would be illegal for the Owners to exclude or attempt to exclude their liability.

The use of rivers, lakes (for the purpose of fishing), climbing trees and any other activity on the Owners land is the responsibility of the Guest and is done so at their own risk.

Assumption of risk

You will be staying on a working farm with live animals and potentially dangerous farm equipment amongst other hazards. Whilst we take great care to keep you safe, accidents can happen and we are not held responsible for such accidents (to the greatest extent permitted by law). It is your responsibility to supervise any children. If you notice that any equipment looks faulty and/or unsafe you must inform the farmer as soon as possible. We strongly recommend that you take out travel insurance against the risk of accidents and your stay being cut short.

Liability

Rushall Organics accepts no liability for:

– Theft, loss or damage, of whatever nature, during or as a result of a stay at Rushall Organics. The tenant and those who accompany him or her, are jointly and severally responsible for all loss and/or damage which arises for Rushall Organics and/or any third party as a direct or an indirect consequence of their stay, irrespective of whether this was caused through actions or refraining from actions by themselves or by third parties.

If you leave your shepherd’s hut in an improper condition, additional (cleaning) costs can be charged.

Complaints

Despite all the care of Rushall Organics it could occur that you have a genuine complaint. You must take up this complaint with the farmer immediately, in order to allow us to solve the matter as soon as possible. Should the complaint not be settled to your satisfaction, then you have the option, up to 14 days after your departure to submit the complaint in writing or by email to Rushall Organics.

Validity clause

In the event that a court finds that a condition in these Booking Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Booking Conditions, which will continue to be valid and have full force and effect.